Info@pdfxpo.com

Hours: 24

FAQ

What types of files can I convert on this site?

  • Our site supports a wide range of file types for conversion, including PDF, DOCX, XLSX, PPTX, and image formats like JPG and PNG. Please check the conversion page for specific details on supported formats.

2. How do I upload a file for conversion?

  • To upload a file, click the “Select File” or “Browse” button on the conversion page. A file explorer window will open, allowing you to choose the file you want to convert. Once selected, the file will be ready for conversion.

3. Is there a file size limit for uploads?

  • Yes, there is a file size limit to ensure optimal performance. The maximum file size allowed for upload is [X MB/GB]. If your file exceeds this limit, consider compressing it before uploading or splitting it into smaller parts.

4. How long does it take to convert a file?

  • The conversion time depends on the file size and format. Smaller files typically convert in seconds, while larger or more complex files may take a few minutes. You’ll be notified once the conversion is complete.

5. What happens to my files after conversion?

  • Your converted files will be available for download immediately after the process is complete. We store your files temporarily for your convenience, but they are automatically deleted from our servers after [X hours/days] to ensure your privacy and security.

6. Can I convert multiple files at once?

  • Currently, our site allows you to upload and convert one file at a time. If you need to convert multiple files, you can do so one after the other. We’re working on adding bulk conversion features in the future.

7. Is there a limit on the number of files I can convert?

  • Free users are limited to [X] conversions per day. Premium users enjoy unlimited conversions. Consider upgrading to our premium plan for unlimited access and additional features.

8. What if my file fails to convert?

  • If your file fails to convert, ensure that it is in a supported format and does not exceed the file size limit. If the problem persists, please contact our support team for assistance.

9. How secure is my file upload?

  • We take your privacy seriously. All file transfers are encrypted, and files are automatically deleted from our servers after the conversion is complete. We do not store or share your files with any third parties.

10. Do I need to create an account to use the service?

  • You can convert files without creating an account. However, signing up for a free account allows you to track your conversions and access them later, while premium accounts offer unlimited conversions and other benefits.